Tutor 5 (154 Reviews)
Excel Tutor
Still stuck with a Excel question
Ask this expertAnswer
To clear Excel cache, use the built-in cache controls in Excel for general cached files, clear PivotTable cache settings for old Pivot items, and delete the Office Document Cache or local query cache when working with synced/cloud or Power Query data.
Why clear the cache?
-
Cache can cause stale data to appear in drop-down lists or PivotTable filters.
-
Corrupt cache files can block saving or syncing to cloud storage.
-
Clearing the cache frees local space and forces Excel to rebuild fresh data from sources.
Clear general Excel/Office cached files (Windows and Mac)
-
Open Excel.
-
Go to File → Options.
-
Select Save (left pane).
-
Scroll to the Cache Settings or Office Document Cache section.
-
Click Delete cached files (or Delete Cache Files), confirm, then restart Excel.
What differs on Mac?
-
The Excel UI follows the same File → Options → Save flow in recent Microsoft 365 for Mac builds, but older Mac builds do not show the same dialog.
-
Manual deletion on Mac may be necessary: close all Office apps, open Finder → Go → Go to Folder, enter
~/Library/Containers/com.microsoft.Excel/Data/Library/Cachesor~/Library/Containers/com.Microsoft.OsfWebHost/Data/and delete the contents, then restart Excel. Excel will rebuild the cache on the next launch.
Clear Power Query / Get & Transform cache
-
In Excel, go to the Data tab.
-
Click Get Data → Query Options (bottom of menu).
-
Under GLOBAL, select Data Load.
-
Use Data Cache Management Options and click Clear Cache (or adjust cache settings).
Clear PivotTable cache and remove old filter items
-
Right-click inside the PivotTable and choose PivotTable Options.
-
Go to the Data tab.
-
Set the Number of items to retain per field to None.
-
Click OK and then refresh the PivotTable (Analyze/Refresh). This removes old items from filter lists and slicers.
Clear the Office Document Cache used by cloud features (OneDrive/SharePoint)
-
Close all Office apps.
-
Use the Microsoft support guidance to delete the Office Document Cache via the Upload Center or by deleting the cache folder contents; then restart and allow Office to repair and resync files.
Clear the add-in web cache (Office web add-ins)
-
In Excel, go to File → Options → Trust Center → Trust Center Settings → Trusted Add-in Catalogs.
-
Check Next time the Office starts, clear all previously started web add-ins cache, and restart Excel.
Quick commands and locations (handy reference)
-
Windows — Excel UI: File → Options → Save → Delete cached files.
-
Windows — Office Document Cache: follow Microsoft Support steps to use the Upload Center or delete cache files per their article.
Mac — manual cache folders:
-
-
~/Library/Containers/com.microsoft.Excel/Data/Library/Caches -
~/Library/Containers/com.Microsoft.OsfWebHost/Data/
Delete contents after closing Office apps.
-
Safety and troubleshooting notes
-
Close Excel before deleting cache files to avoid file corruption.
-
Deleting cache does not delete your workbook content stored in the cloud; it forces Excel to re-download or re-create cached data.
-
If problems persist after clearing the cache, perform a clean boot or follow the Microsoft steps for repairing Office, then retry cache deletion.
Performance tips after clearing the cache
-
Reopen Excel and refresh data connections and PivotTables to ensure current data loads.
Adjust cache retention periods in Excel options or Query Options to balance speed and storage.
How do I remove old items from a PivotTable filter list?
To remove old PivotTable filter items, set Number of items to retain per field to None in PivotTable Options → Data, then refresh the PivotTable.
Get Online Tutoring or Questions answered by Experts.
You can post a question for a tutor or set up a tutoring session
Answers · 1
How to copy conditional formatting in excel
Answers · 1
How to multiply percentages in excel
Answers · 1
How to multiply all cells by a number in excel
Answers · 1
How to multiply by pi in excel
Answers · 1